Overseas Assistance Center
Available 24 hours a day, 365 days a year.

For calls from the U.S., Puerto Rico and the Virgin Islands, call:
For all other calls from outside the U.S., call:
Email the Overseas Assistance Center at:

To submit overseas medical claims by mail, send to:
Federal Employee Program Overseas Claims
P.O. Box 260070
Pembroke Pines, FL 33026
Customer Care
Customer Care representatives are available 24 hours a day, 7 days a week.
To submit overseas pharmacy claims by mail, send to:
Service Benefit Plan Retail Pharmacy Program
P.O. Box 52057
Phoenix, AZ 85072-2057

Additional Information

Thank You for Being a Caregiver
We pledge to honor and support all caregivers who are vitally needed at this time. Because we’re in this together. You can learn more here.

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