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Ohio

Anthem Blue Cross and Blue Shield Ohio

General Inquiries

Claims and Correspondence

Anthem Blue Cross and Blue Shield Ohio
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

800-451-7602

Precertification

800-860-2156
800-732-8318 Fax

Mental Health/Substance Abuse

800-424-4011

Case Management 

800-711-2225

Disease Management

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Prenatal
800-722-0203

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