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MyBlue®:

Your Member ID Card

What you need to know about your Service Benefit Plan member ID card.

Updated member ID cards coming soon

In early 2022, all Blue Cross and Blue Shield Service Benefit Plan members will receive updated member ID cards with more information related to coverage, including out-of-pocket costs and helpful contact numbers.

Your member ID card is your key to using your medical plan benefits. You should take it with you to all of your appointments along with any other health insurance cards you may have, such as a Medicare member ID card.

Three ways to access your card

fepblue App

You can easily view and securely share your card on the go using our free fepblue app.

Physical Card

We only send member ID cards in the contract holder's name. If you’re on a Self Only contract, you’ll receive one card. Self + One and Self & Family contract holders will receive two ID cards.

MyBlue® account

You can view your card online using your MyBlue account. You can also order additional cards and view a PDF of your temporary card if you’ve misplaced it.

Access your card anytime, anywhere on our app

The easiest way to use your member ID card is with the fepblue app. You can quickly view your coverage information and important contact numbers 24/7. You can also securely share it with your Preferred providers with just a tap. Plus, iOS users can save it to your Wallet for added convenience.

Want additional cards for all the members on your contract? With the fepblue app, everyone can have a digital version of their member ID card right at their fingertips.

Get to know your member ID card

Here’s what’s on your card

Important coverage information

Your member ID card contains information related to your specific coverage, including:

  • Your member ID number
  • What plan you’re enrolled in: Standard Option, Basic Option or FEP Blue Focus
  • The effective date of coverage
  • Information to use your medical and pharmacy benefits
  • Your deductible and out-of-pocket maximum

Helpful contact numbers

Your member ID card features phone numbers you can call to get answers to your questions about our programs, benefits and tools, including:

  • Important customer service numbers, such as precertification, retail pharmacy and overseas assistance
  • Our 24/7 Nurse Line when you need general health advice

These numbers are also available here on our site.

Keep your information safe and secure

We’re committed to protecting our members, healthcare providers and federal benefits against healthcare fraud. But we can’t stop healthcare fraud alone. Here’s how you can protect your information:

  • Think of your member ID card as being as valuable as your debit or credit card. Keep your physical card in a safe place.
  • Never share your member ID card with anyone except your healthcare providers or pharmacy. If anyone else requests your personal information, do not share it.
  • If you think your card was stolen, you should contact your local Plan and request a new contract ID when you request a new card to prevent unauthorized use.

If you suspect fraud, call the FEP Fraud Hotline at 1-800-337-8440.