COVID-19 (Coronavirus) Resource Center
What you need to know about the disease and our coverage commitment.
We're here for you
FEP knows many of you have serious concerns and questions regarding COVID-19 (coronavirus), especially as it continues to significantly impact our daily lives. Our coverage commitment is to ensure our members can quickly access the right care at the right time.
There is a lot of information coming out about a potential COVID-19 vaccine. While this information may be overwhelming, know that FEP is here for you. Rest assured, we’ll keep you informed of information as we learn more.
In the meantime, these resources help you stay informed and get the care you need.
Questions about your benefits?
Call the National Information Center at 1-800-411-BLUE (2583), weekdays from 8 a.m. to 8 p.m. Eastern time.
Questions about your health?
Call our 24/7 Nurse Line at 1-888-258-3432 to speak to a registered nurse. Get answers to your health questions, including advice on where to seek treatment for COVID-19.
Get care at home
For members who aren’t feeling well, telehealth services are available so you can get care at home. FEP will waive copays for all virtual doctor visits by Teladoc® during this time.Find Out More
See what you can do to stay healthy
Learn more about COVID-19, including what you can do to prevent the spread of the disease and ways to stay healthy.Find Out More
Get answers to your questions
Check out our frequently asked questions about COVID-19, our benefit changes, financial assistance and more.Find Out More
More ways to stay informed
See how the Centers for Disease Control and Prevention (CDC) is closely monitoring the COVID-19 outbreak.
The latest data
Johns Hopkins University has resources to help you learn more about the disease.
COVID-19 & Blue
Visit BCBS.com to see how BCBS companies are providing support to communities, providers and members during the COVID-19 pandemic.