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COVID-19 (Coronavirus) Resource Center

What you need to know about the disease and our coverage commitment.

Putting Your Health First

The health of our members is always our top priority. FEP knows many of you have serious concerns and questions regarding COVID-19 (coronavirus), especially as it continues to significantly impact our daily lives. Our coverage commitment is to ensure our members can quickly access the right care at the right time.

Get Reimbursed for Over-the-Counter COVID-19 Tests

As the COVID-19 pandemic continues, testing is an important way to limit the spread of the disease. FEP will now reimburse up to 8 over-the-counter COVID-19 tests per member on a contract per calendar month.

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Published on: January 14, 2022

We’re here for you

Benefits Questions?

Call the National Information Center weekdays from 8 a.m. to 8 p.m. ET.

1-800-411-BLUE (2583)

Health Questions?

Call our 24/7 Nurse Line for COVID-related health questions and advice.


Vaccines Questions?

Get the latest information on the COVID-19 vaccines.

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Access to the right care at the right time

To ensure you have access to the right care at the right time, FEP is waiving cost shares and prior authorization to support members’ care for COVID-19.

  • No cost share for COVID-19 vaccines.
  • No prior authorizations for diagnostic tests and covered services.
  • No cost share for diagnostic tests or treatment.
  • No early medication refill limits.
  • No copays for telehealth services provided by Teladoc®.
  • Reimbursement for over-the-counter tests.

Find out more

Get care at home

For members who aren’t feeling well, telehealth services are available so you can get care at home. FEP will waive copays for all virtual doctor visits by Teladoc® during this time.

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See what you can do to stay healthy

Learn more about COVID-19, including what you can do to prevent the spread of the disease and ways to stay healthy.

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Get answers to your questions

Check out our frequently asked questions about COVID-19, our benefit changes, financial assistance and more.

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More ways to stay informed

Real-time updates

See how the Centers for Disease Control and Prevention (CDC) is closely monitoring the COVID-19 outbreak.

The latest data

Johns Hopkins University has resources to help you learn more about the disease.

COVID-19 & Blue

Visit to see how BCBS companies are providing support to communities, providers and members during the COVID-19 pandemic.