New Mexico
Blue Cross and Blue Shield of New Mexico
General Inquiries
1-505-291-3500
Blue Cross and Blue Shield of New Mexico
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113-2447
FEP Service
4002 Loop 322
Abilene, TX 79602
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113-2447
FEP Service
4002 Loop 322
Abilene, TX 79602
Claims/Customer Service
Blue Cross and Blue Shield of New Mexico
P.O. Box 660058
P.O. Box 660058
Dallas, TX 75266-0058
Customer Service
1-800-245-1609 FEHB
1-877-707-2494 PSHB
Precertification
Mental Health/Substance Use Disorder Precertification
Case Management
Disease/Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Health Management & Support Programs
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.