New Mexico

Blue Cross and Blue Shield of New Mexico
General Inquiries
505-291-3500
Blue Cross and Blue Shield of New Mexico
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113-2447

FEP Service
4002 Loop 322
Abilene, TX 79602

Claims/Customer Service
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

FEP Customer Service
800-245-1609

Precertification
800-325-8334

Mental Health/Substance Abuse
877-783-1385

Case Management
800-462-3275

Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
866-874-0912

Disease Management
866-412-8795

Additional Information