Minnesota

Back to Help Center

Blue Cross and Blue Shield of Minnesota

General Inquiries

1-651-662-8000

Blue Cross and Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164-0560
www.bluecrossmn.com

Customer Service

1-800-859-2128 FEHB
1-877-321-0846 PSHB

Weekdays from 8 a.m. to 5 p.m. local time

Precertification

1-651-662-5270

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Depression
Diabetes
1-800-859-2128

Mental Health/Substance Use Disorder Precertification

1-800-528-0934

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.