Florida-Blue Cross and Blue Shield's Federal Employee Program

Florida

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General Inquiries
904-791-6111
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P.O. Box 1798
Jacksonville, FL 32231-0014
Field Service
P.O. Box 45190
Jacksonville, FL 32232-5190
Claims
P.O. Box 1798
Jacksonville, FL 32231

FEP Customer Service
800-333-2227

Precertification
800-955-5692 Option # 3

Mental Health/Substance Abuse
800-955-5692 Option # 1

Care Coordination
800-955-5692 Option # 4

Care Management Programs
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P.O. Box 1798
Jacksonville, Florida 32231
800-337-2204

Additional Information