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Georgia

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Anthem Blue Cross and Blue Shield – Georgia

General Inquiries

Claims and Correspondence 

Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

800-282-2473

Case Management 

800-711-2225

Disease Management 

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Precertification

 

Mental Health/Substance Abuse

800-424-4011

Care Management Programs

Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.