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Arizona

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Blue Cross and Blue Shield of Arizona

General Inquiries

Blue Cross and Blue Shield of Arizona
2444 W. Las Palmaritas Drive
Phoenix, AZ 85021

Claims

Blue Cross and Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924

Customer Service

800-345-7562

Precertification

602-864-4102

Mental Health/Substance Abuse

888-883-4451

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.