Missouri

Blue Cross and Blue Shield of Kansas City
General Inquiries
816-395-2222
800-221-2362
Blue Cross and Blue Shield of Kansas City
2301 Main Street
Kansas City, MO 64108

FEP Customer Service
816-395-2500

Precertification
816-395-3989

Mental Health/Substance Abuse
816-237-2354

Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
816-395-2060
866-859-3811
Anthem Blue Cross and Blue Shield Missouri
General Inquiries
314-923-4444
Claims and Correspondence
Anthem Blue Cross and Blue Shield Missouri
P.O. Box 105557
Atlanta, GA 30348-5557

FEP Customer Service
800-392-8043

Precertification
800-860-2156
800-732-8318 Fax

Mental Health/Substance Abuse
800-424-4011

Case Management
800-711-2225

Disease Management
844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
816-395-2060
866-859-3811

Additional Information

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