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MyBlue®:

Missouri

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Blue Cross and Blue Shield of Kansas City

General Inquiries

816-395-2222
Blue Cross and Blue Shield of Kansas City
2301 Main Street
Kansas City, MO 64108

Customer Service

816-395-2500

Mental Health/Substance Abuse

816-237-2354

Precertification

816-395-3989

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
 

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Anthem Blue Cross Blue Shield Missouri

General Inquiries

Case Management

800-711-2225

Claims and Correspondence

Anthem Blue Cross and Blue Shield Missouri
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

800-392-8043

Disease Management

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Mental Health/Substance Abuse

800-424-4011

Precertification

800-860-2156
800-732-8318 Fax

Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.