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California

Blue Shield of California

General Inquiries

Blue Shield of California
50 Beale Street
San Francisco, CA 94105-1808
 

Claims

P.O. Box 272510
Chico, CA 95927-2510

Hospital Customer Service

800-284-9093

Medical/Dental Customer Service

800-824-8839

Customer Service

800-824-8839

Mental Health/Substance Abuse

800-633-4581

Precertification

800-633-4581

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure (CHF)
Coronary Artery Disease (CAD)
Diabetes
P.O. Box 629005
El Dorado Hills, CA 95726

Anthem Blue Cross

General Inquiries

www.anthem.com/ca

Claims and Correspondence

Anthem Blue Cross
P.O. Box 105557
Atlanta, GA 30348-5557

Hospital Customer Service

800-284-9093

Medical/Dental Customer Service

800-824-8839

Precertification

800-633-4581

Mental Health/Substance Abuse

800-633-4581

Care Management

P.O. Box 629005 
El Dorado Hills, CA 95726 
800-995-2800 
FEP_PPO_Case_Mgmt@blueshieldca.com

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