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MyBlue®:

California

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Blue Shield of California

General Inquiries

Blue Shield of California
50 Beale Street
San Francisco, CA 94105-1808
 

Claims

P.O. Box 272510
Chico, CA 95927-2510

Hospital Customer Service

1-800-284-9093

Medical/Dental Customer Service

1-800-824-8839

Customer Service

1-800-824-8839

Mental Health/Substance Use Disorder Precertification

1-800-633-4581

Precertification

1-800-633-4581

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure (CHF)
Coronary Artery Disease (CAD)
Diabetes
P.O. Box 629005
El Dorado Hills, CA 95726

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Anthem Blue Cross

General Inquiries

www.anthem.com/ca

Claims and Correspondence

Anthem Blue Cross
P.O. Box 105557
Atlanta, GA 30348-5557

Hospital Customer Service

1-800-284-9093

Medical/Dental Customer Service

1-800-824-8839

Precertification

1-800-633-4581

Mental Health/Substance Use Disorder Precertification

1-800-633-4581

Care Management

P.O. Box 629005 
El Dorado Hills, CA 95726 
1-800-995-2800 
FEP_PPO_Case_Mgmt@blueshieldca.com

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.