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West Virginia

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Highmark Blue Cross Blue Shield West Virginia

General Inquiries

304-424-7700
Highmark Blue Cross Blue Shield West Virginia
614 Market Street
Parkersburg, WV 26101

Claims

P.O. Box 7026
Wheeling, WV 26003

Customer Service

800-535-5266

Precertification

800-344-5245

Mental Health/Substance Abuse

888-211-4523

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.