Massachusetts

Blue Cross and Blue Shield of Massachusetts
General Inquiries
617-246-5000
Blue Cross and Blue Shield of Massachusetts
101 Huntington Avenue, Suite 1300
Boston, MA 02199-7611
FEP Business Unit
25 Technology Place
Hingham, MA 02043-4360

FEP Customer Service
800-433-7766

Precertification
800-634-2828

FEP Case Management
800-689-7219 Ext. 31133

Mental Health/Substance Abuse
800-524-4010

Disease Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
800-392-0098 Ext. 31133

Additional Information