Virginia

Anthem Blue Cross and Blue Shield Virginia
General Inquiries
804-354-7000
Claims and Correspondence
Anthem Blue Cross and Blue Shield Virginia
P.O. Box 105557
Atlanta, GA 30348-5557

FEP Customer Service
800-552-6989

Precertification
800-860-2156
800-732-8318 Fax

Mental Health/Substance Abuse
800-991-6045

Case Management
800-711-2225

Disease Management
844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management
800-552-6989
CareFirst BlueCross BlueShield
General Inquiries
202-479-8000
Claims:
CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14113
Lexington, KY 40512-4113
Correspondence:
CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14112
Lexington, KY 40512-4112

Customer Service
800-848-9766 (only in Plan service area)
202-484-1650

Precertification
800-553-8700

Case Management
800-360-7654
202-479-6444

Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Coronary Artery Disease
Congestive Heart Failure
Diabetes
800-783-4582
Prenatal Care
800-360-7654 or 202-479-6444

Additional Information

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