Skip to main content
MyBlue®:

Virginia

Back to Help Center

Anthem Blue Cross and Blue Shield Virginia

General Inquiries

Claims and Correspondence

Anthem Blue Cross and Blue Shield Virginia
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

 

Precertification

 

Mental Health/Substance Abuse

800 424-4011

 

Case Management 

 

Disease Management

844-730-0088

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management

Back to Help Center

CareFirst BlueCross BlueShield 

General Inquiries

Correspondence:
CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14112
Lexington, KY 40512-4112

Claims

CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14113
Lexington, KY 40512-4113

Customer Service

800-848-9766 (only in Plan service area)
202-484-1650

Precertification

Case Management

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Coronary Artery Disease
Congestive Heart Failure
Diabetes
Prenatal Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.