North Carolina

Blue Cross and Blue Shield of North Carolina
General Inquiries
919-489-7431
Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27702

Claims/Customer Service
Blue Cross Blue Shield of North Carolina
P.O. Box 35
Durham, NC 27702


FEP Customer Service
800-222-4739

Precertification
800-672-7897

Case Management
888-234-2415
919-765-2081 Fax

Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
800-222-4739

Healthy Endeavors
888-392-3506
919-765-2081 Fax

Mental Health/Substance Abuse
800-288-3976

Additional Information