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COVID-19 (Coronavirus) Resource Center

What you need to know about the disease and our coverage commitment.

Putting Your Health First

The health of our members is always our top priority. FEP knows many of you have serious concerns and questions regarding COVID-19 (coronavirus), especially as it continues to significantly impact our daily lives. Our coverage commitment is to ensure our members can quickly access the right care at the right time.

Vaccines Update

May 5, 2021

There’s been a lot of information about the COVID-19 vaccines. All of us at FEP understand that safe and effective vaccines are key tools to overcoming this pandemic. Now that the U.S. Food and Drug Administration (FDA) has authorized several COVID-19 vaccines, here’s what you need to know about the vaccines and what we’re doing to help.

They’re safe
All COVID-19 vaccines authorized by the FDA for use in the U.S. have gone through extensive research and rigorous safety assessments. When it comes to safety, you can rest assured there have been no shortcuts. The vaccines won’t cause you to get infected with COVID-19.

They’re effective
All COVID-19 vaccines currently available in the U.S. have been shown to be highly effective at preventing serious illness from COVID-19. The vaccines were studied across a population of diverse ages, races and sexes, and were found to be highly effective. Across the U.S., every family and neighborhood can expect effectiveness and protection.

They’re necessary
The vaccines are our most powerful tool to stop the spread of COVID-19. It's important to get vaccinated even if you've had COVID-19 to reduce the risk of reinfection and to protect yourself and others.

They’re free for everyone
The vaccines are free for all Americans. FEP is covering these vaccines with no cost sharing for our members. You will pay no out-of-pocket costs or unexpected fees for the recommended doses, no matter where you receive the vaccines.

Learn More about COVID-19 Vaccines

We’re here for you

Benefits Questions?

Call the National Information Center weekdays from 8 a.m. to 8 p.m. ET.

1-800-411-BLUE (2583)

Health Questions?

Call our 24/7 Nurse Line for COVID-related health questions and advice.


Vaccines Questions?

Get the latest information on the COVID-19 vaccines.

Learn More

Access to the right care at the right time


To ensure you have access to the right care at the right time, FEP is waiving cost shares and prior authorization to support members’ care for COVID-19.

  • No cost share for COVID-19 vaccines.
  • No prior authorizations for diagnostic tests and covered services.
  • No cost share for diagnostic tests or treatment.
  • No early medication refill limits.
  • No copays for telehealth services provided by Teladoc®.

Find out more

Get care at home

For members who aren’t feeling well, telehealth services are available so you can get care at home. FEP will waive copays for all virtual doctor visits by Teladoc® during this time.

Find Out More

See what you can do to stay healthy

Learn more about COVID-19, including what you can do to prevent the spread of the disease and ways to stay healthy.

Learn More

Get answers to your questions

Check out our frequently asked questions about COVID-19, our benefit changes, financial assistance and more.

Learn More

More ways to stay informed

Real-time updates

See how the Centers for Disease Control and Prevention (CDC) is closely monitoring the COVID-19 outbreak.

The latest data

Johns Hopkins University has resources to help you learn more about the disease.

COVID-19 & Blue

Visit to see how BCBS companies are providing support to communities, providers and members during the COVID-19 pandemic.