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Teladoc® Global Care for Members Overseas

For members living overseas, the Teladoc Global Care App makes it easier than ever for you to get the care you need.

Access quality care 24/7 when you’re overseas

Teladoc Global Care allows you to connect with experienced doctors by phone, tablet or computer anytime, anywhere.

All current Service Benefit Plan members living overseas who have an international address are eligible for Teladoc Global Care. Members with a U.S.-based address are not eligible.

Download the Teladoc Global Care app for free on the App Store® or Google Play™.


How to get started:

Download the App

Download the Teladoc Global Care App.


Fill in the registration information along with your member ID number. Remember to validate your email address in your inbox.

Request to Speak with a Doctor

All doctors will speak English. Some doctors are also able to speak German, French, Italian, Spanish and Portuguese.

On demand care when you need it

Teladoc Global Care offers convenient access to English-speaking doctors 24 hours a day, seven days a week. Get treatment for minor injuries, illnesses and non-emergency health issues such as:

  • Cold and flu symptoms
  • Sore throat
  • Stomachache
  • Bronchitis and respiratory infections
  • Allergies

Doctors can diagnose and prescribe medications in Brazil, Canada, Denmark, Egypt, France, Greece, Indonesia, Ireland, Malaysia, Norway, Portugal, Singapore, Spain, Thailand, United Kingdom and the United States. Locations where doctors can diagnose and prescribe may vary from time to time according to local requirements. In other locations, doctors can only provide medical advice and health information, discuss general medical concerns and solve health-related questions.

Two Ways to Request Care

There are two ways to connect with a doctor in your time zone using the app.


Request a consultation by phone.

80% of callbacks are less than two hours from when the request was made.

Request a consultation by video.

Appointments are available three hours from when the request was made.

Registered overseas members can also use the Teladoc Global Care App for General Health, Behavioral Health, Dermatology and Nutritional Counseling virtual visits when traveling in the United States.

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