IN 2020

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Want more information about coverage? Download the 2020 Blue Cross and Blue Shield Service Benefit Plan brochures or call the National Information Center at 1-800-411-BLUE (2583), weekdays from 8 a.m. to 8 p.m. Eastern time.

Two free virtual doctor visits

Beginning in 2020, all Service Benefit Plan members will receive their first two telehealth visits for free.

Virtual doctor’s visits by Teladoc® are an easy way to connect with a board-certified doctor 24/7. Get care for minor injuries and illnesses, including dermatology services, and schedule ongoing mental health support.

We’re also adding nutritional counseling to our available telehealth services. We will cover all nutritional counseling visits in full for all members.

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Standard and Basic Option Changes

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Wellness Incentives

  • You will no longer need to complete the Blue Health Assessment (BHA) to participate in the Diabetes Management Incentive Program, Hypertension Management Program, Tobacco Cessation Incentive Program and Pregnancy Care Incentive Program. These wellness incentive programs will be open to all members age 18 and older.*
  • We’re adding Hypertension Management to our incentivized Online Health Coach goals. The reward will be open to the contract holder and spouse on your plan.

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Overseas Benefits

  • Standard Option members will have no deductible for all overseas services.
  • Standard Option members can receive inpatient care at no out-of-pocket cost at all overseas facilities.

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Lab and Diagnostic Services

FEP Blue Focus members will receive their first 10 lab tests, such as general health panels and urinalysis, free each calendar year. These tests are not related to pregnancy, preventive care or accidental injury.

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Maternity Care

We’ll cover up to four visits in full for pregnancy-related depression as part of our maternity care benefits. Additional visits will be covered under your mental health benefits.

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Prescription Drug Cost Tool

Our new Prescription Drug Cost Tool lets you check drug costs 24/7, see if your drug is covered under your selected plan, and compare the cost of covered drugs for all three plans. 

Use the Tool (Works best with Google Chrome)

Enroll Now

*The Tobacco Cessation Incentive Program is open to members under 18 who meet the age requirements for prescribed tobacco cessation drugs.

© 2019 Blue Cross Blue Shield Association. All rights reserved.

This is a summary of the features of the Blue Cross and Blue Shield Service Benefit Plan. Before making a final decision, please read the Plan’s Federal brochures (Standard Option and Basic Option: RI 71-005; FEP Blue Focus: RI 71-017). All benefits are subject to the definitions, limitations and exclusions set forth in the Federal brochures.

The Blue Cross and Blue Shield Service Benefit Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

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View 2020 Rates and Compare Plans

See a side-by-side comparison of our benefits for Standard Option, Basic Option and FEP Blue Focus.

Compare Plans

Standard Option

Provides the flexibility to receive care outside the network.
2020 Standard Option Benefits

Basic Option

Enjoy no deductible with care from in-network providers.
2020 Basic Option Benefits

FEP Blue Focus

Provides quality coverage at an affordable cost.
2020 FEP Blue Focus Benefits

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