Telehealth Services-Blue Cross and Blue Shield's Federal Employee Program

Telehealth Services

With telehealth services by Teladoc®, you can connect to board-certified healthcare providers 24/7 using your phone or computer.


We’ve partnered with Teladoc® to offer you an easy way to get the care you need. Talk to a board-certified doctor by phone or video 24/7.

These doctors can treat minor injuries and illnesses, such as:

  • Cold and flu symptoms
  • Sprains and strains
  • Allergies
  • Bronchitis
  • Pink eye
  • Rashes
  • Headaches and migraines
  • Arthritis
  • Backaches

The median wait time is just 10 minutes. You’ll also pay less than you would for traditional care in a doctor’s office.

Behavioral health therapists are also available and will allow you to get ongoing support for stress, anxiety, depression, substance use disorder and more. Schedule an appointment for a phone or video session from 7 a.m. to 9 p.m. local time, seven days a week.

What you'll pay for telehealth services:
Standard Option
Basic Option
$10 copay $15 copay

Register for a Teladoc account or log in below and request a consult.
When registering your account, you will need to provide a brief medical history. The doctor will review this and use the information to make an accurate diagnosis. This is the same type of information you would provide at a traditional doctor visit.

You may also call Teladoc at 1-855-636-1579.

Or download the Teladoc app on the App Store® or Google Play™. With the app, you can register, fill out your medical history, request a visit and meet with a doctor.

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In an emergency, always call 911 or go to your local emergency services immediately.

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Google Play and the Google Play logo are trademarks of Google LLC. 



Getting Started with Telehealth

Learn more about our telehealth services, including how to request a visit with a doctor and schedule an appointment with a therapist.

Download our Telehealth Services Guide

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Personal Health Record

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