Overseas-Blue Cross and Blue Shield's Federal Employee Program

Overseas

When work or travel takes you overseas, the Blue Cross and Blue Shield Service Benefit Plan has you covered.

Standard Option

Overseas claims are paid at the Preferred level. You are responsible for the copayment or coinsurance and any applicable deductible amount. Precertification is not required for most services outside the U.S. 

Basic Option

Overseas claims are paid at the Preferred level. You are responsible for the copayment or coinsurance. There is no deductible under Basic Option. Precertification is not required for most services outside the U.S.

Overseas Benefits

If you need medical care outside the United States, you can be assured that your Blue Cross and Blue Shield Service Benefit Plan member ID card is recognized around the world. In 2017, the AXA Worldwide Assistance Center continues to provide you with coverage that protects you when you’re overseas.

Filing a Claim Online

You can submit overseas medical and pharmacy claims online for faster processing and claims payment. Once registered with MyBlue, you can log in to access the "Submit an Overseas claim" link.

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How Overseas Benefits Work

Benefits for covered services under both Standard and Basic Option are paid at the Preferred level. Physician care performed outside the U.S. is paid at the Preferred level using our Overseas Fee Schedule or a provider-negotiated amount. 

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Teleconsultation

Seeking medical attention abroad can be stressful. The Teleconsultation Program is a pilot program that provides video consults with a U.S. practitioner via your mobile device 24/7.

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Overseas Providers

Find the best doctors and hospitals outside of the United States.

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Waived Fees at Participating Providers

We waive inpatient admission copays for members admitted to overseas facilities with whom we have direct billing or acceptance of a guarantee of benefits arrangement.

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Filing a Claim by Mail or Fax

You can find our Overseas Medical Claim Form and the Retail Prescription Drug Overseas Claim Form in the form library, or you can call 1-888-999-9862 to request a claim form. 

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Worldwide Assistance Center

The Worldwide Assistance Center offers help when you are traveling outside the U.S., Puerto Rico and the U.S. Virgin Islands, 24 hours a day, seven days a week. Bilingual operators are also available to help you. Call the center at 1-804-673-1678 or email the Worldwide Assistance Center at fepoverseas@axa-assistance.us.

Email the Worldwide Assistance Center

MyBlue®

Create a MyBlue account to access a wealth of healthcare resources and tools that are simple, smart, secure and private. With MyBlue, you can take the Blue Health Assessment, check drug costs, change your address, request an ID card and more. 

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