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COVID-19 (Coronavirus) Resource Center

What you need to know about the disease and our coverage commitment.

Putting your needs first

The health of our members is always our top priority. That’s why during this time, FEP is making some benefit changes to ensure you have access to the right care at the right time.

No prior authorizations for diagnostic tests and covered services

FEP will waive prior authorizations for diagnostic tests and for covered services that are medically necessary and consistent with CDC guidance if diagnosed with COVID-19.

No cost share for diagnostic tests or treatment

FEP will waive any cost share for diagnostic tests or treatment that are medically necessary and consistent with CDC guidance if diagnosed with COVID-19. Your cost share is waived regardless of testing positive or negative for COVID-19.

Reimbursement for over-the-counter tests

FEP will reimburse up to 8 over-the-counter COVID-19 tests per member on a contract per calendar month. You can submit a claim along with your receipts to get reimbursed. Reimbursement does not cover employer-based testing. By signing or submitting the claim form, members agree that the purchased tests are not being used for these purposes.

No copays for telehealth services provided by Teladoc® during this time

FEP will waive copays for all telehealth services provided by Teladoc®.

No early refill limits and assistance for cost shares on prescriptions

FEP will increase access to prescription medications by waiving early medication refill limits on 30-day prescription maintenance medications. FEP will also encourage members to use the 90-day mail order benefit, if available through your health plan. If you are having difficulty paying for your treatment, contact the retail pharmacy phone number on the back of your ID card for assistance. Additionally, due to the CARES (Coronavirus Aid, Relief and Economic Security) Act, members can now pay for over-the-counter medication using their MyBlue® Wellness Card.



To read FEP’s full official statement regarding COVID-19, please click here.

We're here for you

If you have any questions about your benefits, you can call the National Information Center at 1-800-411-BLUE (2583), weekdays from 8 a.m. to 8 p.m. Eastern time.

More ways to stay informed

Real-time updates

See how the Centers for Disease Control and Prevention (CDC) is closely monitoring the COVID-19 outbreak.

The latest data

Johns Hopkins University has resources to help you learn more about the disease.

COVID-19 & Blue

Visit to see how BCBS companies are providing support to communities, providers and members during the COVID-19 pandemic.