The Blue Cross Blue Shield Association
The Blue Cross Blue Shield Association (BCBSA) is the trade association for the independent, locally operated Blue Cross and Blue Shield member companies. Our corporate headquarters are located at 225 North Michigan Avenue, Chicago, Illinois 60601.
The Blue Cross and Blue Shield Service Benefit Plan
The Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program (FEP®), has been part of the Federal Employees Health Benefits Program (FEHBP) since its inception in 1960. It covers roughly 5.3 million federal employees, retirees and their families out of the nearly 8 million people who receive their benefits through the FEHBP.
The Blue Cross Blue Shield Association negotiates annually with the U.S. Office of Personnel Management (OPM) to determine the benefits and premiums for the Blue Cross and Blue Shield Service Benefit Plan. The 36 local member companies of the Blue Cross Blue Shield Association are the primary points of contact for Service Benefit Plan members. They are responsible for processing claims and providing customer service to our members. To locate the address and telephone number for a Blue Cross and Blue Shield company, please visit the Contact Us section.