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Blue Cross and Blue Shield Service Benefit Plan.

Contact Us And Forms.

Welcome to our Contact Us And Forms section.

This section contains Customer Service contact information. You can access our Customer eService, for answers to questions concerning your membership, to change your address, to request duplicate ID cards, or to view claims information. You can download and print claim forms. You can also access the Customer Service telephone numbers, addresses and web sites for Blue Cross and Blue Shield Plans.

Use the links that follow to access the services, items or information you may require.

 

Customer eService (Members Only) Please Note: When you choose this link, you are leaving fepblue.org and going to a new web site. This web site is owned and updated by our Business Partner, The FEP Operations Center, to provide enrollment and claims information about your Service Benefit Plan coverage. Protection of your privacy at the new site is governed by the privacy policy of that site. Therefore, please take time to read the privacy policy of the new site.

Mail Service Pharmacy Questions (Members Only) Please Note: When you choose this link, you are leaving fepblue.org and going to a new web site. This web site is owned and updated by our Business Partner, Medco, to provide information about Service Benefit Plan prescription drug benefits. Protection of your privacy at the new site is governed by the privacy policy of that site. Therefore, please take time to read the privacy policy of the new site.

Retail Pharmacy Questions

BCBS Plans Customer Service: Addresses, Telephone Numbers And Web Sites

Contacting Us From Overseas Please Note: When you choose this link, you are leaving fepblue.org and going to a new web site. This web site is owned and updated by our Business Partner, World Access, to provide overseas benefit, provider and other information for our members who live or travel outside the US. Protection of your privacy at the new site is governed by the privacy policy of that site. Therefore, please take time to read the privacy policy of the new site.

Forms: Online Access

 

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