Web Accessibility
Medicare & You

2008

Medicare &
You

PUBLICATION
CONTENTS:

Introduction

What Is
Medicare?

Medicare's
Gaps

Medicare
Part A Gaps

Medicare
Part B Gaps

Who Pays
First

Making A
Wise Choice

Preferred
Providers

Submitting
Claims

Prescription
Drugs

Medicare
Advantage

Preventive
Care

FEP BlueVision

Discount Drug
Program

Vision Care
Affinity
Program

Blue Health
Connection

Fraud And
Abuse

Terms And
Definitions

If You Have
Questions

Blue Health Connection

Do you ever need to talk to someone about a medical problem? Perhaps you have a fever or your spouse has injured his/her ankle falling down some steps. You need some information about how you can treat the condition at home. Or should you see a medical professional immediately or can it wait until morning?

For Emergency Situations

Blue Health Connection is there for you, 24 hours a day and seven days a week. The Blue Health Connection (BHC) registered nurses have a wide range of experience in emergency care, pediatrics and women's health. Just call Blue Health Connection at the number on the back of your ID card — 1.888.258.3432, A registered nurse will take the time to thoroughly assess your symptoms and concerns. The nurse will also help you make an informed decision about the most appropriate time and place for medical care if it is needed. The nurse can give you self-care instructions to help you start feeling better, and the nurse will call you back to check on you to make sure you are doing okay.

For Non-Emergency Situations

You can also access Blue Health Connection online from this web site in situations that do not require an immediate response. You may need more information about some tests or procedures your physician has performed or has scheduled. Or you may have just been diagnosed with a chronic condition, such as diabetes, and need some more information to help you understand how this impacts your health. Using the online counselors is a good place to start when you need more information about your condition, tests or procedures. There is also an Online Symptom Adviser that will help you decide what level of care may be needed to treat a condition or injury. The web site can also be a good resource for medical information. We offer a cover story each week that provides insight into a specific medical condition or issue.

BACK / NEXT