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Wellness Tools & Programs

From managing your enrollment to tracking your blood pressure our online tools put you in charge!

Health Club Membership

Health Club Membership

Looking for a way to improve your mental and physical health and potentially save big money every year? As of January 1, 2012, it’s as easy as heading over to your local health club.

Start Your Health Action Plan

Need to find out whether your current lifestyle is healthy or unhealthy? The Blue Health Assessment is a quick online tool to help you look at your current health status and habits. You get personalized feedback identifying potential health risks, providing suggestions for actions and you receive talking points to help you discuss any health issues with your physician.

MyBlue Benefit Statement

Keeping track of your benefits and your out-of pocket expenses during the year can be time consuming. The quarterly MyBlue Benefit Statement summarizes your benefits, medical and pharmacy claims’ information and your out-of-pocket costs in one easy-to-access location. You also will have access to an annual MyBlue Benefit Statement providing you with information for the entire year at a glance.

Start Walking

Our WalkingWorks® program is a good start for any exercise routine. Walking is an easy way to tone your body, lose some weight and just become more physically active. WalkingWorks® encourages you to include walking as part of your daily routine and set personal wellness goals. We provide a pedometer to measure your steps as you walk and a walking plan that gives you tips on walking and helps you to establish a walking goal.

Organize Your Health Records

Take charge of life! Store and access the health records of every covered family member in one convenient place. We make it even easier by automatically updating your personal health records as we process claims.

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Select a Provider

Where do you go to find a new doctor when you move? Perhaps you have misplaced your medication while traveling or on vacation. Where do you go to find a Preferred pharmacy to refill your prescription? The online Provider Directory is available on our website, and it can help you with these questions and more. It’s convenient and available 24 hours a day, seven days a week, for you to access whenever you need information. Need a provider overseas? A listing of these providers is also available.

Manage Your Enrollment

MyBlue Customer eService gives you instant access to all your enrollment information when it is convenient for you. You can request duplicate ID cards and change your address online any time. Plus, you can make changes to individuals covered under your enrollment due to the birth or adoption of a child, your marriage, or your divorce. Finally, you can send an email to your local Blue Cross and Blue Shield Plan to ask a question or voice any concerns. MyBlue Customer eService is like having your own personal customer service representative available to help you when you need it and on your schedule.

Nurse Advice Line

Our registered nurses provide reliable health care advice, anytime, anywhere, and have an average of 15 years of patient care experience. They are supported by doctors and advanced technology so you can count on getting clinically safe information. You can live chat with a nurse on your computer to receive answers to health-related questions immediately. If you or a family member is ill or injured, call Blue Health Connection at 1-888-258-3432 for immediate assistance.

Patient Education and Health Library

Sometimes you have more questions after seeing your physician than you did before your appointment. If you are like most people, you don’t think of all of your concerns and questions until you leave the doctor’s office. Blue Health Connection offers a solution – a reliable source of health care information. You can view health care topics any time to help you with your questions and empower you to take charge of your health. Health information is available on the Audio Health Library, which contains hundreds of articles on topics such as diabetes, cholesterol and parenting tips to read online or download to your mp3 player to listen to any time. In addition, the Relay Clinical Patient Education feature contains thousands of illustrations on medical conditions, surgical procedures and medications, and specific health-related information for adults, women, men, children and older adults.

Online Explanation of Benefits

You can access your explanation of benefits online through Customer eService. You can see and print information for claims processed for you and your family anytime with our online benefits explanation.

SNAPforSeniors

SNAPforSeniors simplifies the difficult process of finding appropriate senior housing options by providing members with the Senior Housing Locator, an online navigational tool that allows you to quickly and easily find the senior housing options to best fit your needs and requirements. It offers the most current and comprehensive listing of senior housing in the US.

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Page last updated: January 03, 2012

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