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Privacy (HIPAA)

Local BCBS Plan Privacy Assistance Contacts

Below is a listing of the local Blue Cross and Blue Shield Plan Privacy Assistance contacts if you have any questions or need assistance concerning privacy practices. Please refer to the following local BCBS Plan information to inquire about the use of your Protected Health Information (PHI), to exercise your personal rights or to register a complaint.

Local Plan Privacy Assistance Contacts

Alabama

Blue Cross and Blue Shield of Alabama
FEP Customer Service
P.O. Box 2643
Birmingham, AL 35202
Complaints:
1-877-668-7222
Customer Service:
1-800-492-8872

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Alaska

Blue Cross and Blue Shield of Alaska
Federal Employee Program
P.O. Box 240489
Anchorage, AK 99524
425-918-4960

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Arizona

Blue Cross and Blue Shield of Arizona
Privacy Officer C105
P.O. Box 13466
Phoenix, AZ 85002
1-800-232-2345 Ext. 2255

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Arkansas

Arkansas Blue Cross and Blue Shield
Privacy Office
P.O. Box 3216
Little Rock, AR 72201
1-866-254-4001

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California

Anthem Blue Cross — California
FEP Customer Service
P.O. Box 60007
Los Angeles, CA 90060
1-800-284-9093

Blue Shield of California
Privacy Official
P.O. Box 272540
Chico, CA 95927
1-888-266-8080

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Colorado

Anthem Blue Cross and Blue Shield, Colorado
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-852-5957

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Connecticut

Anthem Blue Cross and Blue Shield of Connecticut
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-438-5356

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Delaware

Highmark Delaware Blue Cross Blue Shield
FEP Customer Service

P.O. Box 8835
Wilmington, DE 19899
302-421-3108

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District of Columbia

CareFirst BlueCross BlueShield (Washington, DC)
HIPAA Compliance & Privacy Office
840 First Street NE
Washington, DC 20065
Complaints:
1-410-308-8300
Customer Service:
202-484-1650

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Florida

Blue Cross and Blue Shield of Florida Inc.
Privacy Official
BCBSF Corporate Compliance Office
P.O. Box 44283
Jacksonville, FL 32203

Complaints:
1-888-574-2583
Customer Service:
1-800-333-2227

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Georgia

BlueCross BlueShield of Georgia
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
Toll-Free: 1-800-282-2473

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Hawaii

Hawaii Medical Service Association
Government Programs, FEP
818 Keeaumoku Street
Honolulu, HI 96814
1-808-948-6281

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Idaho

Blue Cross of Idaho
Information Privacy Officer
P.O. Box 7408
Boise, ID 83707
1-208-387-6949

Regence BlueShield
of Idaho (Lewiston, ID)
P.O. Box 30270
Salt Lake City, UT 84130
1-503-375-4471

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Illinois

Blue Cross and Blue Shield of Illinois
Health Care Services Corporation Privacy Office
P.O. Box 804836
Chicago, IL 60680
1-800-607-7418

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Indiana

Anthem Blue Cross and Blue Shield, Indiana
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-382-5520

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Iowa

Wellmark Blue Cross and Blue Shield of Iowa
Privacy Office
Station 850
636 Grand Ave.
Des Moines, IA 50309
Toll Free: 1-877-610-6395

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Kansas

Blue Cross and Blue Shield of Kansas
Privacy Officer
P.O. Box 2218
Topeka, KS 66601
1-785-291-7309

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Kentucky

Anthem Blue Cross and Blue Shield, Kentucky
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-456-3967

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Louisiana

Blue Cross and Blue Shield of Louisiana
Corporate Privacy Office
5525 Reitz Avenue
Baton Rouge, LA 70809
225-298-1751

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Maine

Anthem Blue Cross and Blue Shield, Maine
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-722-0203

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Maryland

CareFirst BlueCross BlueShield (Maryland)
HIPAA Compliance and Privacy Office
10455 Mill Run Circle
TBP-06
Owings Mills, MD 21117
Complaints:
1-410-308-8300
Customer Service:
1-410-581-3455

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Massachusetts

Blue Cross and Blue Shield of Massachusetts
FEP Member Services
P.O. Box 55380
Boston, MA 02205
1-800-433-7766

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Michigan

Blue Cross and Blue Shield of Michigan
Consumer Rights Unit
P.O. Box 2459
Detroit, MI 48231
313-225-6243

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Minnesota

Blue Cross and Blue Shield of Minnesota
FEP Customer Service
3535 Blue Cross Road
St. Paul, MN 55122
651-662-6652

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Mississippi

Blue Cross and Blue Shield of Mississippi
Privacy Office
3545 Lakeland Drive
Jackson, MS 39208
1-800-932-7704

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Missouri

Blue Cross and Blue Shield of Kansas City
Privacy Office
P.O. Box 417012
Kansas City, MO 64141
816-395-2038

Blue Cross and Blue Shield of Missouri — Well Point
Privacy Manager
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-392-8043

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Montana

Blue Cross and Blue Shield of Montana
560 N. Park Ave
Helena, MT  59601

1-800-447-7828 Ext. 8201

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Nebraska

Blue Cross and Blue Shield of Nebraska
FEP Customer Service
Privacy Office
P.O. Box 247040
Omaha, NE 68124
Toll-Free:
1-800-223-5584
Local Area:
402-390-1879

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Nevada

Anthem Blue Cross and Blue Shield, Nevada
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-727-4060

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New Hampshire

Anthem Blue Cross and Blue Shield — New Hampshire
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-852-3316

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New Jersey

Horizon Blue Cross Blue Shield of New Jersey
HIPAA Privacy Liaison
33 Washington Street
33-03F
Newark, NJ 07102
1-973-466-8715

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New Mexico

New Mexico Blue Cross and Blue Shield
Health Care Service Corporation Privacy Office
P.O. Box 804836
Chicago, IL 60680
1-800-607-7418

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New York

Excellus Blue Cross and Blue Shield — Central New York, Syracuse
Privacy Office
Excellus Health Plans
333 Butternut Drive
Syracuse NY 13214
1-866-584-2313

Excellus Blue Cross and Blue Shield — Utica-Watertown
Privacy Office
Excellus Health Plans
333 Butternut Drive
Syracuse NY 13214
1-866-584-2313

Excellus Blue Cross and Blue Shield — Rochester
Privacy Office
Excellus Health Plans
333 Butternut Drive
Syracuse NY 13214
1-866-584-2313

Blue Cross and Blue Shield of Western New York and Blue Shield of Northeastern New York
FEP Customer Service
257 West Genesee Street
Buffalo, NY 14202
716-887-7929

Empire Blue Cross Blue Shield, New York City
FEP Customer Service
Federal Employee Program
P.O. Box 3876
Church Street Station
New York, NY 10008
1-800-522-5566

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North Carolina

Blue Cross and Blue Shield of North Carolina
FEP
Attn: Written Correspondence
P.O. Box 2291
Durham, NC 27702
1-800-222-4739

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North Dakota

Blue Cross and Blue Shield of North Dakota
Systems Security Officer &Privacy Manager
4510 13th Avenue Southwest
Fargo, ND 58121
701-282-1093

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Ohio

Anthem Blue Cross and Blue Shield, Ohio
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-451-7602

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Oklahoma

Blue Cross and Blue Shield of Oklahoma
Customer Service / Privacy Dept.
P.O. Box 3283
Tulsa, OK 74102
1-866-398-2200

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Oregon

Regence BlueCross BlueShield of Oregon
PO Box 2668
Seattle, WA 98111-2668
Toll-Free: 1-800-962-2731

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Pennsylvania

Blue Cross of Northeastern Pennsylvania, Wilkes-Barre, PA
Privacy &Security Officer
19 North Main Street
Wilkes-Barre, PA 18711
1-866-262-5867

Capital Blue Cross
Privacy Office
P.O. Box 772132
Harrisburg, PA 17177
717-541-6063

Highmark Blue Shield
Chief Privacy Officer
1800 Center Street
Camp Hill, PA 17089
1-866-228-9424

Independence Blue Cross, Philadelphia, PA
Privacy Office
P.O. Box 41762
Philadelphia, PA 19101
215-241-4735

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Puerto Rico

La Cruz Azul de Puerto Rico
Coordinator of HIPAA
P.O. Box 366068
San Juan, PR 00936
1-800-981-3241

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Rhode Island

Blue Cross and Blue Shield of Rhode Island
Privacy Office
500 Exchange Street
Providence, RI 02903
401-459-1160

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South Carolina

Blue Cross and Blue Shield of South Carolina
Manager, HIPAA Privacy
I-20 at Alpine Road
Columbia, SC 29219
803-264-3325

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South Dakota

Wellmark Blue Cross and Blue Shield of South Dakota
Privacy Office
Station 850
636 Grand Ave.
Des Moines, IA 50309
Toll-Free:
1-877-610-6395

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Tennessee

Blue Cross and Blue Shield of Tennessee
Privacy Office
1 Cameron Hill Circle
Chattanooga, TN 37402
1-888-455-3824

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Texas

Blue Cross and Blue Shield of Texas
Health Care Service Corporation Privacy Office
P.O. Box 804836
Chicago, IL 60680
1-800-607-7418

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Utah

Regence BlueCross BlueShield of Utah
P.O. Box 30270
Salt Lake City, UT 84130
1-800-421-4498

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Vermont

Blue Cross and Blue Shield of Vermont
Privacy Officer
P.O. Box 186
Montpelier, VT 05601
802-371-3256

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Virginia

Anthem Blue Cross and Blue Shield - Virginia
Federal Employee Program
Privacy Office
P.O. Box 105557
Atlanta, GA 30348-5557 
Toll-Free: 1-800-552-6989

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Washington

Premera Blue Cross, Washington
FEP Customer Service
P.O. Box 33932
MS 183
Seattle, WA 98133
425-918-4960

Regence BlueShield, Washington
Attn: Correspondence Unit
P.O. Box 21709
Seattle, WA 98111
1-800-552-0733

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West Virginia

Highmark Blue Cross Blue Shield West Virginia
FEP Customer Service
P.O. Box 7026
Wheeling, WV 26003
304-424-9889

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Wisconsin

Blue Cross and Blue Shield United of Wisconsin
FEP Privacy Information Resource C-9
P.O. Box 105557
Atlanta, GA 30348-5557
1-800-242-9635

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Wyoming

Blue Cross and Blue Shield of Wyoming
Chief Legal Counsel
P.O. Box 2266
Cheyenne, WY 82003
307-634-1393

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Page last updated: January 31, 2014

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