Understanding and managing your health care benefits can be a challenge. Our online tools put your benefit and health information at your fingertips. The tools also open the door to a whole new way to view your health with you in charge of your health care decisions.
- START WALKING: Get moving with WalkingWorks®
- START YOUR HEALTH ACTION PLAN: Examine your lifestyle with Blue Health Assessment
- ORGANIZE YOUR HEALTH RECORDS: MyBlue Personal Health Record (PHR)
- SELECT A PROVIDER: Find healthcare providers no matter where you are
- MANAGE YOUR ENROLLMENT: Access to your enrollment information with Customer eService
- TALK TO A NURSE: Get reliable health care advice in real time from Blue Health Connection
- HEALTH RELATED INFORMATION: Blue Health Connection and Clinical Reference System
- ONLINE EXPLANATION OF BENEFITS: Customer eService can help you go paperless
- SNAPforSeniors: Access a current, comprehensive database of more than 60,000 senior housing communities.
Start Walking
Check out our WalkingWorks® program. It offers a pedometer and participant walking guide to help get you started at no charge to you. We keep track of your progress for you and the guide offers tips on how to start walking for your health.
Start Your Health Action Plan
Blue Health Assessment is a quick and easy online health evaluation program. Now when you complete your Blue Health Assessment, you will receive a certificate for a copayment waiver for a routine physical exam or preventive visit with a Preferred provider. Your Blue Health Assessment answers are evaluated to create a unique health action plan. You can also participate in online health programs that can help you reach your health goals. Some of the latest interactive online coaching sessions that are available include:
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Organize Your Health Records
MyBlue Personal Health Record is an online personal health record that allows you to store all of your health information in a central location, with the ability to view, update and print your health information to share with your doctor. When possible, the record is automatically updated from claims records.
Select A Provider
Where do you go to find a new doctor when you move, learn more about the cost of medical care or find a Preferred pharmacy to refill your prescription? The online Provider Directory on our web site can help you with these questions and more 24 hours a day, seven days a week.
Manage Your Enrollment
Customer eService is like having your own personal customer service representative helping you when you need it and on your time schedule. Customer eService gives you instant access to all your enrollment information and allows you to make changes or updates when it is convenient for you.
Nurse Advice Line
Blue Health Connection Nurse Advice Line is your 24/7 trusted source for nurse advice and health information. Nurse Advice Line provides immediate and reliable healthcare advice—anytime, anywhere through:
- Live Chat
- Phone
Get The Health Related Information You Need
Blue Health Connection (BHC) contains a full suite of personalized tools and interactive resources designed to help you make more informed decisions regarding your personal healthcare and improve the health of your family. Access a variety of health information content through video clips, audio and daily articles.
Online Explanation Of Benefits
You can go paperless and access your explanation of benefits online through Customer eService. Customer eService gives you instant access to information for claims processed after January 1, 2010 for you and your family.
SNAPforSeniors
SNAPforSeniors (Search New Available Places) simplifies the difficult process of finding appropriate senior housing options by providing members with the Senior Housing Locator - an online tool to access a current, comprehensive database of more than 60,000 senior housing communities.