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About Us We are the Blue Cross and Blue Shield Association, the trade association for the independent, locally operated Blue Cross and Blue Shield Plans. Our corporate headquarters are located at 225 North Michigan Avenue, Chicago, Illinois 60601. The Blue Cross and Blue Shield Service Benefit Plan The Blue Cross and Blue Shield Association negotiates annually with the US Office of Personnel Management (OPM) to determine the benefits and premiums for the Blue Cross and Blue Shield Service Benefit Plan. The 39 local member companies of the Blue Cross and Blue Shield Association are the primary points of contact for Service Benefit Plan members. The local Plans process claims and provide customer service to the over 4.3 million members of the Service Benefit Plan. The address and telephone number for each Blue Cross and Blue Shield Plan is available under the Contact Us & Forms feature. Questions and comments about this site should be directed to the local Blue Cross and Blue Shield Plan.
Stephen W. Gammarino Jena Estes Written by Paula Spurway, Blue Cross and Blue Shield Association.
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